Privacy Policy

Scope

This Privacy Policy describes how Awakedata Labs Inc. collects, uses, discloses, and protects personal information when you visit our website, contact us, or use our services.

Applicable Law

Awakedata Labs Inc. is based in British Columbia, Canada. Our privacy practices are designed to align with applicable Canadian privacy laws, including the Personal Information Protection Act (British Columbia) and, where applicable, PIPEDA.

Information We Collect

• Contact information you provide, such as name, email, company, and inquiry details.
• Technical and usage data, such as browser type, device type, pages viewed, and referral source.
• Analytics data collected through tools such as Google Analytics/Google Tag.

How We Use Information

• Respond to inquiries and provide requested information.
• Operate, secure, and improve our website and services.
• Analyze site traffic and user behavior to improve user experience.
• Meet legal, regulatory, and contractual requirements.

Legal Basis and Consent

Where required, we collect and use personal information with consent, or as otherwise permitted by law for legitimate business and operational purposes.

Disclosure to Service Providers

We may share personal information with trusted service providers that support hosting, analytics, communications, and operational needs, subject to confidentiality and security obligations.

Cross-Border Processing

Your information may be processed in or accessed from jurisdictions outside British Columbia or Canada where our service providers operate. In such cases, information is subject to the laws of those jurisdictions.

Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, loss, or disclosure.

Your Rights

Subject to applicable law, you may request access to and correction of your personal information, and withdraw consent for certain uses.

Contact

For privacy requests, contact us at info@awakedata.com.